Patient portal software

Patient portal software your patients will actually use

Capra gives every patient a calm, secure home to manage appointments, read their letters, complete forms, and message their care team, straight from a browser with nothing to download.

A secure home for every patient

No app to install

Patients access everything from a browser link on any device, so adoption isn't blocked by app stores, downloads, or logins they'll forget.

Manage appointments

Patients see upcoming visits, confirm or reschedule, and join video appointments directly from the portal without calling the front desk.

Read their letters

Clinical letters and documents are shared securely to the portal, giving patients a clear, permanent record of their care.

Complete forms ahead of time

Intake and consent forms can be completed before the appointment, so visits start on time and data lands straight on the record.

Message their care team

Secure two-way chat keeps questions in one place and threads every message back to the patient's record for the whole team to see.

Secure and private by design

Data is encrypted in transit and at rest, with role-based access and audit logs, so patients and clinicians can trust what they share.

What patients can do

Self-serve scheduling

View, confirm, and reschedule appointments and join video visits from any browser.

Documents & letters

Securely read clinical letters and shared documents whenever they need them.

Forms & consent

Complete intake and consent forms online before the visit, with answers saved to the record.

Secure messaging

Chat with the care team in a private, record-linked thread, on their own time.

FAQ

Questions, answered

Do patients need to install an app to use the portal?

No. Patients receive reminders and messages on the channels they already use, and join video visits straight from a browser link. There's nothing for them to download or set up.

Is the patient portal secure?

Yes. Security is built in: encryption in transit and at rest, role-based access with custom permissions, multi-tenant isolation, and full audit logs, with consent tracking to support GDPR-conscious data handling.

Can patients manage their own appointments?

Patients can view upcoming appointments, confirm or reschedule, complete forms, and join video visits from the portal, which reduces front-desk calls and keeps the schedule accurate.

How does the portal connect to the rest of the platform?

The portal shares the same patients, records, and context as engagement, scheduling, and clinical care, so a message, a booking, and a letter all stay in sync behind a single login.

See Capra in action

Bring every patient conversation together.

Book a personalized demo and we'll show you exactly how Capra fits your practice, with your channels, your calendars, and your workflows.

  • A walkthrough tailored to your team
  • Answers on setup, security & migration
  • No pressure, no obligation

Request a demo

Tell us a little about your team and we'll take it from there.

We'll reach out within one business day. No pressure, no spam.