Appointment reminder software that cuts no-shows automatically
Send timezone-aware reminders and confirmations over SMS, WhatsApp, and email the moment an appointment is booked. Capra keeps your calendars in sync and your schedule full, with no manual calling.
Fewer empty slots, less manual chasing
Automated, timezone-aware
Reminders fire automatically at the right local time for each patient, with confirmations and follow-ups handled by rules instead of staff phone calls.
On the channels patients use
Reach patients on SMS, WhatsApp, or email and let them confirm, cancel, or reschedule with a reply, which updates the appointment instantly.
Two-way calendar sync
A two-way sync with Google Calendar and Microsoft Teams / Outlook keeps appointments accurate in both places, so reminders always reflect the real schedule.
Reduce no-shows measurably
Teams using automated reminders see up to 38% fewer no-shows, recovering revenue and keeping clinicians' days running on time.
Reusable reminder templates
Standardize reminder content per appointment type with templates your whole team can reuse and your patients will recognize.
Part of one platform
Reminders share the same records as engagement, scheduling, and clinical care, so there's nothing to integrate and nothing falls out of sync.
What's included
Event-based automation
Trigger reminders and confirmations from booking, rescheduling, and cancellation events.
Calendar integrations
Two-way sync with Google Calendar and Microsoft Teams / Outlook, with per-user privacy controls.
Reply-to-confirm
Patients confirm or reschedule by replying on any channel, updating the calendar automatically.
Delivery analytics
See which reminders were delivered, opened, and acted on to keep tuning attendance.
Questions, answered
How much can appointment reminders reduce no-shows?
Teams using Capra's automated reminders typically see up to 38% fewer no-shows. Reminders are timezone-aware and patients can confirm or reschedule with a single reply, which keeps schedules accurate.
Can we keep our existing calendar?
Yes. Capra keeps a two-way sync with Google Calendar and Microsoft Teams / Outlook, so appointments stay accurate in both places. Per-user calendar privacy controls let each team member decide what's shared.
Which channels can reminders be sent on?
Reminders and confirmations can be sent over SMS (powered by Twilio), WhatsApp Business, and email. Patients reply on whichever channel they prefer and every response threads back to their record.
How long does it take to start sending reminders?
Most teams connect their channels, sync calendars, and import patients within a few days. Reusable templates and automation rules mean you can be sending your first reminders almost immediately.
Explore more
Bring every patient conversation together.
Book a personalized demo and we'll show you exactly how Capra fits your practice, with your channels, your calendars, and your workflows.
- A walkthrough tailored to your team
- Answers on setup, security & migration
- No pressure, no obligation